WHOLESALE & EXPORT HELP
Frequently Asked Questions
Clear answers about products, minimum orders, packaging, private label, documentation, quality, and international supply.
BUYER INFORMATION
Planning Your Caffeine Buzz Order
If you need product-specific or destination-specific guidance, send us a wholesale inquiry and our team will confirm the details.
What products does Caffeine Buzz India supply?
We supply green coffee beans, roasted coffee, specialty coffee selections, Indian green cardamom, and Kashmiri Mongra saffron for wholesale and export buyers.
What is the standard minimum order quantity?
The standard MOQ starts from 100 kg for coffee and green cardamom, and from 1 kg for Kashmiri saffron. Final quantities are confirmed during quotation.
Can I request samples before placing a wholesale order?
Sampling can be discussed after the product, destination, and intended commercial volume are reviewed. Sample availability and courier charges are confirmed case by case.
Where are your coffees sourced?
Our coffees are sourced from established growing regions across India, including estates in Karnataka, Kerala, Tamil Nadu, and the wider Western Ghats.
Which coffee processing methods are available?
Depending on the lot and season, options may include washed, natural, honey, monsooned, anaerobic, fermented, and other selected specialty processes.
Can you create a custom roast profile?
Yes. Roast profiles can be developed for espresso, filter, retail, hospitality, or private-label programmes, subject to sampling and approval.
Do you offer private-label packaging?
Yes. Private-label support may include packaging format guidance, label coordination, roast or grind selection, and commercial production planning.
Which packaging formats are available?
Options may include food-grade bulk bags, wholesale packs, retail-ready pouches, hospitality formats, jars, and buyer-approved private-label packaging.
Which export documents can you provide?
Documentation may include commercial invoice, packing list, certificate-of-origin support, product and quality documents, and shipment paperwork required for the approved destination.
Which registrations and standards do you support?
Coffee Board of India, FSSAI, IEC/DGFT, GMP, HACCP, ISO 22000, and Halal documentation can be coordinated where applicable and verified for the specific order.
Which markets do you serve?
We support buyers in India, Kuwait, the GCC, the Middle East, and approved international destinations, subject to product and shipment requirements.
How long does an export order take?
Lead time depends on product availability, packaging, documentation, destination, and freight. A realistic schedule is provided with the quotation.
Which payment terms are available?
Payment terms are confirmed in the commercial quotation and may vary by order value, destination, buyer approval, and recurring supply arrangement.
How do you check product quality?
Products are reviewed against the agreed grade, profile, packaging, and documentation requirements before dispatch. Additional testing can be coordinated when required.
How quickly will your team respond to an inquiry?
Our team typically responds within one business day. Complete product, quantity, packaging, and destination details help us reply more accurately.
Still Have a Question?
Share your product, quantity, packaging, and destination requirements.
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